Online Privacy and Security

An Important Notice About Your Privacy from
BMW Financial Services

Our Commitment to Privacy
This notice is being given to you on behalf of the following companies, and provides you with our policies on the handling of non-public personal information ("Customer Information") about you.

BMW Family of Companies:
  • BMW Financial Services
  • BMW Bank of North America
  • BMW Insurance Agency
  • BMW of North America
  • Financial Services Vehicle Trust
  • BMW US Capital
Making the Security of Information a Priority
As part of providing you with our products and services, we obtain Customer Information about you. We define Customer Information as:
  • name
  • address
  • social security number
  • income
  • information on a credit application
  • information from a consumer credit report
  • account balances
  • account history
  • telephone numbers
  • payoff balances
  • anything related to a transaction
  • or any other type of Customer Information gathered, stored or shared with a third party, Affiliate or vendor
Making the Security of Information a Priority
We handle information about you by limiting access to Customer Information to only those employees who need it to perform their job duties while providing products and services to you, or to maintain or service those products or services. We maintain physical, electronic and procedural safeguards that comply with Federal regulations to protect Customer Information.

Sharing information within the BMW Family of Companies
We share Customer Information about you within the BMW Family of Companies (our Affiliates). Any of the BMW Family of Companies may disclose certain information to each other in connection with your account and to assist us in providing offers for products or services that may be of interest to you. We are permitted by law to share with our Affiliates, information about our transactions or experiences with you, such as your account balance and payment history.

Sharing information with companies that work for us
We may share Customer Information with non-affiliated companies that work for us. These companies may include financial service providers such as insurance companies or banks and non-financial companies such as those that provide your monthly statement. All of these companies act on our behalf, are contractually obligated to keep the Customer Information that we provide to them confidential and use the information only to provide the services we have asked them to perform for you and us. We may share Customer Information with non-affiliated companies that market our products and services or with whom we have joint marketing agreements, such as motor vehicle retailers.

Disclosing information in other situations
We may also disclose Customer Information to credit bureaus, courts or other authorized governmental authorities, as required by law. These may include disclosing information in connection with a subpoena, fraud investigation, audits, or public record filings. BMW Financial Services may disclose certain Customer Information to a non-affiliated third party in connection with an investigation to locate our collateral or to recover an outstanding debt.

Keeping up-to-date with our Privacy Policy
We will give you notice of our privacy policy annually, as long as you maintain an ongoing relationship with us. If your account(s) become inactive or closed for some reason, we will continue to treat and safeguard Customer Information about you, our former customer, as described in this Notice.

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